4.
                      Vision – create a basic plan of the type of web site
                      you want. Do a search of other sites on the Web, to get a
                      rough idea of what type of site you are looking for, that
                      is unique to your business, (not just a copy of someone
                      else’s). Sketch your ideas out on paper, so that when
                      you contact your designer, you already have a good idea of
                      what you have in mind. 
                       
                      Decide what kind of web site it should be – will it be
                      an informational web site, a web site that will continue
                      to expand as you develop your business, or an e-commerce
                      web site with a number of products for which you accept
                      online payments? 
                       
                      5. Technology – if you want to use advanced
                      technologies on your site, such as flash, shock wave,
                      database integration, make sure your designer is familiar
                      with them and how this may affect your site. They are
                      often expensive to implement and may not be needed for you
                      to set up your business on the Web.
                      6. Contact – make
                      sure you can contact your designer by phone or email and
                      see how long it takes for them to get back to you. If it
                      takes a long time, then this may be an indication of what
                      your future contact with them will be like. Are they
                      helpful, professional, polite and friendly? I find this
                      always makes it easier to do business and less stress on
                      yourself, since you will want it to be a strong and stable
                      relationship. 
                       
                      7. Free Consultation – once you have a plan of
                      what you want on your web site (or even if you don’t
                      know where to begin), contact your designer for a free
                      consultation before you set up a contract. Most web
                      designers will give you a free consultation if they want
                      your business. This will help you clarify what is expected
                      in the design process. 
                       
                      8. Contract – make sure you have a contract drawn
                      up before you make any payments. It should state clearly
                      what is included in the contract e.g. how many pages,
                      links, graphics? Does it include marketing and maintenance
                      of your web site? If not, then ask what does it cost for
                      the extras. This can include domain name registration,
                      scanning and optimization of graphics and hosting. (see my
                      article “how to choose a hosting company” at
                      www.isitebuild.com/webhostarticle.htm) 
                       
                      9. Pricing and Payment – surf around the Web to
                      compare prices, so you have a ballpark figure of what to
                      expect for your site design. You can expect to pay half of
                      the full price up front. If they are professional, they
                      will accept credit cards for online payments. Do the
                      prices include submitting your site to the main search
                      engines? (This should be done by hand if it is done
                      properly). Don’t be misled by those that say your site
                      will be submitted to 3000 search engines by automatic
                      submission software. 
                       
                      10. Testing – your designer should test your site
                      before it is completed. Will it look good in Internet
                      Explorer as well as Netscape browsers? What screen
                      resolutions can it be viewed in? It should be able to be
                      viewed in all resolutions. Without extensive testing, your
                      site may not look good to a large number of your
                      customers. 
                       
                      11. Ongoing Support - support means that you know
                      you can contact them to get a prompt and courteous answer
                      to any question or concern you may have. Can the designer
                      grow with your web site? You may want to make additions or
                      changes to your site in the future especially if your
                      business is expanding. Does your designer have other ideas
                      for driving traffic to your site (since this is the
                      lifeblood of a successful web site)? 
                       
                      If you follow these 11 steps in choosing a web site
                      designer, you can then be reassured of great design and
                      support that will contribute to the ongoing success of
                      your business. 
                      ========================================================= 
                      Herman Drost is a Certified Internet Webmaster (CIW)  
                      owner and author of iSiteBuild.com  
                      Web Site Design and Low Cost Hosting 
                      (http://www.isitebuild.com)  
                       
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